Cardinal Health Inside Sales Consultant, Laboratory Products in Dublin, Ohio

What Inside Sales Services contributes to Cardinal Health

Inside Sales is responsible for driving sales and services to new and existing customers. The sales cycles will tend to be complex and long-term in nature and may or may not lead to a long term customer relationship. Can sometimes be viewed as cold calling, telesales.

What is expected of you for success in your role?

  • Demonstrates advanced knowledge of Cardinal Health and customer industry, including: key competitors, terminology, technology, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health offerings match with a customers' unique business needs
  • Initiates and takes ownership of principles of territory management, including: account planning, selling processes, post-sales implementation processes.

What is expected of you and others at this level

  • Applies knowledge of the customer's business to develop optimal solutions
  • Proactively and with a regular cadence demonstrates to the customer the defined the defined value of partnering with Cardinal Health both pre- and post- sales
  • Effectively negotiates and collaborates with the customer and colleagues to influence support for mutually beneficial outcomes and achieve consensus
  • Builds and sustains relationships founded on trust with internal and external customers and ensures customer satisfaction and loyalty
  • Identifies and qualifies new sales opportunities and develops plans for introducing new solutions through collaborative relationships
  • Applies acquired job skills and company policies and procedures to complete standard tasks
  • Works on routine assignments that require basic problem resolution
  • Refers to policies and past practices for guidance
  • Receives general direction on standard work; receives detailed instruction on new assignments
  • Receives general direction on standard work; receives detailed instruction on new assignments
  • Consults with supervisor or senior peers on complex and unusual problems

Accountabilities in this role

  • Responsible for managing a large territory with the direct objective to increase account penetration, revenue growth and customer satisfaction within the laboratory business segment
  • Focus areas will include, driving new business, providing optimal service and targeting private brand growth
  • The individual must be able to take lead in delivering complex, broad-based portfolios of solutions that meet customer needs and builds and sustains relationships with key contacts.
  • Achieve assigned sales goals and customer contact frequency
  • Demonstrate positive interactions with customers and team members
  • Adhere to all policies and procedures
  • Adhere to the core values of the company
  • Work under moderate supervision
  • Call on current and potential customers at hospital and independent labs in an assigned geographical area, for the purpose of converting new business, maintaining current customers and growing markets share.
  • Demonstrate solution-based selling skills to analyze customer needs and consult with customers to recommend suitable services, products, and solutions to meet the customers' needs
  • Identify market intelligence on competitive activity, communicate to appropriate internal resources in a timely manner; develop and implement sales plans to meet business goals.
  • Converts existing and potential customers' use of targeted products and services and ensures sustained and expanded sales of these products and services.
  • Create and maintain real-time database of market intelligence and sales activity utilizing automated customer relationship and sales management system.
  • Support and follow established pricing policies and procedures.
  • Perform other job-related duties as requested and works effectively with other team members to ensure the goals and objectives of the organization are met.


College degree preferred but not required

Proficiency in Microsoft Office applications

1-2 years in health care services, medical products sales or equivalent preferred but not required

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.